Privacy Policy

1. Information We Collect

Personal Information

We may collect the following information:

• Name
• Email address
• Phone number
• Account login information (if applicable)

This information may be collected when users:

• Register for an account
• Contact support
• Submit event information
• Register as a business merchant

Location Data

The App may collect device location information to help users locate nearby:

• Halal restaurants
• Halal grocery stores
• Muslim prayer locations
• Community services

Location data may be used only while the App is in use and may be disabled in device settings.

Business Listing Information

Merchants listing their services may provide:

• Business name
• Address
• Contact information
• Description of services
• Promotional offers or coupons

This information will be publicly displayed in the App.

Device Information

We may automatically collect:

• Device type
• Operating system
• IP address
• App usage statistics

This helps improve App performance and user experience.

2. How We Use Information

We use collected information to:

• Provide and operate the App
• Display nearby halal services
• Process merchant listings
• Manage promotional coupons and discounts
• Notify users about updates or events
• Improve our services and user experience

We do not sell personal data to third parties.

3. Sharing of Information

We may share information in limited situations:

• With service providers who help operate the App
• When required by Canadian law
• To protect the rights or safety of users or the company

Merchant information submitted for listings will be publicly visible in the App.

4. Data Security

We implement reasonable security measures to protect user data.

However, no internet-based system can be guaranteed to be 100% secure.

5. Data Retention

We retain user information only as long as necessary to provide services or comply with legal obligations.

Users may request deletion of their personal data.

6. Children's Privacy

The App is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

7. Third-Party Services

The App may use third-party services such as:

• Map services
• Analytics providers
• Payment processors (for merchant subscriptions)

These services have their own privacy policies.

8. User Rights (Canada – PIPEDA)

Under Canadian privacy laws, users may request:

• Access to personal data
• Correction of inaccurate information
• Deletion of personal information

Requests can be submitted to our contact email.

9. Changes to Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted within the App.

10. Contact Information

1. Merchant Listings

Merchants may list their business within the App including:

• Restaurant
• Grocery store
• Food vendor
• Professional service
• Trade services
• Community services

All listings must be accurate and truthful.

2. Monthly Listing Fee

Merchants agree to pay a monthly listing fee for inclusion in the App.

The listing fee provides:

• Business profile listing
• Contact information
• Location display on the map
• Ability to submit promotions and coupons

Fees are non-refundable unless otherwise agreed in writing.

3. Merchant Responsibilities

Merchants agree to:

• Maintain accurate business information
• Honour published promotions
• Comply with local laws and food regulations
• Provide halal products consistent with their claims

The Merchant is solely responsible for products and services offered.

4. Approval of Listings

Halal in the City reserves the right to:

• Approve or reject listings
• Edit listings for formatting
• Remove listings that violate policies

5. Termination

Either party may terminate the listing with 30 days written notice.

The Company may immediately suspend listings if the Merchant:

• Provides misleading information
• Fails to honour promotions
• Violates Canadian law
• Harms the reputation of the App

6. Limitation of Liability

Halal in the City Group Ltd. is not responsible for:

• Merchant sales performance
• Customer disputes
• Business losses

The App is a directory and promotional platform only.

7. Governing Law

This agreement is governed by the laws of British Columbia, Canada.

1. Promotion Submission

Merchants may submit promotional offers including:

• Discounts
• Coupons
• Limited-time deals
• Special offers

All promotions must be submitted to the Halal in the City administration team.

2. Approval Process

All promotions require manual approval before appearing in the App.

Halal in the City may:

• Edit wording for clarity
• Reject promotions
• Remove promotions at any time

3. Merchant Obligations

Merchants must:

• Honour all approved promotions
• Clearly specify restrictions
• Respect expiration dates

Failure to honour promotions may result in:

• Removal from the App
• Suspension of merchant account
• Termination of listing

4. Promotion Requirements

Promotions must clearly state:

• Offer description
• Valid dates
• Limitations or exclusions
• Participating location(s)

5. Prohibited Promotions

The following are not permitted:

• False or misleading discounts
• Illegal promotions
• Discriminatory offers
• Promotions that violate Canadian consumer laws

6. Right to Remove Promotions

Halal in the City reserves the right to remove promotions that:

• Violate policies
• Generate customer complaints
• Damage the reputation of the App